Terms of Service for Skyways Int'l Shipping and Logistics Ltd. Website

(updated 9 Oct. 2026)

These Terms of Service govern your use of the Skyways Int'l Shipping and Logistics Ltd. website, web and mobile apps, and shipping and logistics services. By accessing our website or apps, or booking a shipment with us, you agree to these terms.

1. Acceptance of Terms: By using our website or apps, creating an account, signing in, requesting a quote, or placing a booking, you accept these Terms of Service, including the limitation of liability below, and our Privacy Policy. You confirm this by ticking the agreement box when you create an account or sign in. If you do not agree, you should not use our website, apps, or services.
2. Services: Skyways Int'l Shipping and Logistics Ltd. provides global shipping and logistics solutions, including:
   1. Freight: Air cargo, sea freight, express shipping, consolidation, and export services, including routes between China and Nigeria and exports from Nigeria to the UK, USA, and Canada.
   2. Trade support: Sourcing and procurement, product branding and customization, warehousing, and facilitation of payments to Chinese suppliers in RMB.
   3. Digital tools: Website and customer-app features such as shipment tracking, booking, and account management.
3. Customer Responsibilities: You are responsible for the following:
   1. Accurate information: Providing complete and accurate shipper, consignee, cargo, and customs information for every shipment.
   2. Packaging and goods: Packing goods suitably for international transport and ensuring they are lawful to ship. Prohibited, restricted, or undeclared dangerous goods may be refused, delayed, or returned at your cost.
   3. Authority: Confirming that you have authority to ship the goods and to instruct us on their handling, clearance, and delivery.
4. Quotes, Bookings, and Payment: Quotes are estimates based on the details you provide and may change if cargo details, rates, or charges differ. Bookings are confirmed when we accept your instruction and applicable charges are agreed. You are responsible for freight, duties, taxes, storage, and other charges related to your shipment, including those arising from customs inspection, incorrect documentation, or delayed collection.
   1. How shipments are priced: Air freight is charged per billable kilogram and sea freight per cubic metre (CBM), in US dollars, plus any agreed extra charges less any discount. Local customs clearing is charged separately in naira.
   2. Exchange rate: Where an amount in US dollars is payable in naira, it is converted at the Skyways exchange rate in force on the day the price is confirmed. Market rates shown in our apps are for reference only.
   3. Release of goods: Goods are released for delivery or collection once all charges due on them have been paid.
5. Customs, Warehousing, and Tracking: We coordinate documentation, customs clearance, warehousing, and tracking as part of our services. Customs authorities may inspect, delay, or seize cargo. Tracking information is provided for visibility and may depend on carriers and agents. RMB supplier payments are a logistics facilitation service and do not make us your bank or the supplier’s guarantor.
6. Transit Times: Transit times we publish or quote, including express timeframes, are estimates measured from dispatch and are not guaranteed. They can be affected by airline and shipping-line schedules, port congestion, customs inspection, public holidays, and events outside our control.
7. Limitation of Liability: To the fullest extent permitted by law, the liability of Skyways Int'l Shipping and Logistics Ltd. is limited as follows:
   1. Loss or damage to cargo: Our liability for physical loss of or damage to goods while in our care is limited to the lower of (a) the proven value of the goods lost or damaged, or (b) the freight charges paid to us for the affected shipment, unless a higher value was declared in writing and accepted by us before shipment and any additional charge for it was paid. Where an international convention or carrier’s terms set a different limit that applies by law, that limit applies.
   2. Delay: We are not liable for loss arising from delay, including missed sales, market changes, or deterioration caused by delay, unless we have agreed a delivery date with you in writing.
   3. Indirect losses: We are not liable for indirect or consequential loss, or for loss of profit, income, business, contracts, or goodwill, however caused.
   4. Excluded causes: We are not liable for loss, damage, or delay caused by inadequate packing or marking; the nature or inherent defects of the goods (including fragility, perishability, leakage, or shrinkage); inaccurate, incomplete, or undeclared information about the goods; prohibited, restricted, or dangerous goods; the acts or decisions of customs or other authorities, including inspection, detention, or seizure; or your own acts or omissions, or those of your supplier, consignee, or agent.
   5. Third parties: Where carriage, handling, or clearance is performed by an airline, shipping line, terminal, or other third party, their own terms and limits of liability may also apply, and our liability will not exceed what we are able to recover from them.
   6. What is not limited: Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under the laws of Nigeria.
8. Insurance: Goods are carried at your risk. Our limited liability is not insurance. We strongly recommend that you insure your goods for their full value; we can help you arrange cargo insurance on request, at an additional cost.
9. Fragile Goods: Customers must ensure that suppliers properly package fragile goods, including glass, ceramics, marble, electronics, solar panels and other breakable items, using suitable protective materials and clearly marked “FRAGILE” labels. To the extent permitted by applicable law, Skyways Int'l Shipping and Logistics Ltd. will not be liable for breakage or damage arising from inadequate packaging or the inherent fragility of the goods during transportation, loading or unloading. Customers are advised to arrange cargo insurance before shipment.
10. Force Majeure: We are not responsible for failure or delay in performing our services caused by events outside our reasonable control, including natural disasters, extreme weather, fire, war, civil unrest, strikes, epidemics, government action, port or airport closures, and failures of carriers or utilities.
11. Storage, Unclaimed Goods, and Lien: Storage charges may apply to goods that are not collected within the free period we tell you about. We have a lien over goods in our possession for all charges owed to us on them, and may hold them until those charges are paid. Goods that remain unclaimed and unpaid for 90 days after we have notified you may be sold or disposed of, in line with applicable law, to recover the charges due, with any balance returned to you.
12. Accounts: You must keep your account details confidential and notify us of unauthorized use. We may suspend or close an account that is used unlawfully, in breach of these terms, or in a way that risks our operations or other customers.
13. Changes and Governing Law: Skyways Int'l Shipping and Logistics Ltd. may update these Terms of Service by posting the revised terms on our website. These terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
14. Contact Us: If you have questions about these Terms of Service, please contact us at info@skywaysshipping.com or support@skywaysshipping.com, or visit our headquarters at 4 ALHAJI LUKMAN ATOBAJEUN STREET, OFF CHIVITA AVENUE, (Opposite Presbyterian Church)AJAO ESTATE, LAGOS.

By using our website, apps, or services, you agree to the terms outlined in these Terms of Service.